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Upcoming changes

Upcoming changes

Legal

Terms of Service Privacy Policy Subprocessors Upcoming changes

Changes to Cycle’s legal documents that have been announced and are not yet in effect.

Terms of Service

Takes effect on 2026-12-03. Changes to the Terms are announced on this page and to the owners of each workspace at least 30 days before they take effect. A customer who objects in writing before then keeps the prior version until its next renewal, or Cycle may end the subscription and refund unused prepaid fees. New subprocessors are announced the same way, at least 30 days before they process customer data, and legal notices go to the workspace owners. Except for liability that cannot be limited by law, claims can be brought only against Cycle, not its affiliates or the personnel of either, and gross negligence no longer removes the liability cap or the exclusion of indirect damages and data loss. Cycle's affiliates and their personnel can access customer data and confidential information under the same limits as Cycle. Actions of an AI assistant you connect to the Cycle MCP server are yours, and you review its output before relying on it. A production NetSuite account and its sandbox accounts share one free trial. The person accepting must be of legal age.

Read the new version (tos-v1.1.0)

Privacy Policy

Takes effect on 2026-12-03. Includes the changes in privacy-v1.2.0, announced on 2026-11-02, and adds the Cycle portal: if we give you access, we collect your email address and how you use the portal, and keep those records like messages and CRM records. Video hosting joins our vendors, and necessary cookies now cover cycle.sh as well. The changes in privacy-v1.2.0: Covers sales and marketing data: what you tell us in requests on cycle.sh (now including the plan you ask about), how you found us, application answers, business details from public sources and data enrichment providers, and marketing email with an unsubscribe link. Adds the device history used to detect unusual sign-ins. Messages and requests you send us, application answers and CRM records are kept while you are a customer or a potential customer, including after an account closes, unless you ask us to delete them sooner. Material changes are now published on this page and notified to every user of the Service.

Read the new version (privacy-v1.2.1)

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